By the way, I already restarted my laptop and it happens with all and any browser. If there's any other way of doing this let me know. Obviously, since no flash page is loading I cannot try to disable hardware acceleration. A direct link to a page that demonstrates the problem: pick any, but so far I tried For Firefox is a popup notice (see attachment) and with Chrome is simply a notice on top saying that flash is not responding. Simply when browsing and arriving to any page that has flash (for example the one you mentioned, ), the browser freezes (I'm guessing when attempting to load Flash) and then I get an error or notice of error. ![]() Explain your problem in step-by-step detail if possible: Nothing too fancy. Your Flash Player version: seems that Chrome has Flash embedded, and for Firefox is Shockwave Flash 20.0 r0. With the latest download of Flash Player )10.1), it now crashes in IE (. I have tried uninstalling & installing the latest, but get the same thing. 106m and for Edge is 25.10586.0.0 (and Microsoft EdgeHTML 13.10586) My Adobe Flash player crashes immediately. Versions are for Firefox 43.0.3, for Chrome. Your web browser(s) & version: it happens with Firefox, Chrome and Microsoft Edge (which seems to be the new Explorer). Really it has now become virtualy impossible to play pogo chess. Your operating system & version: Windows 10 Home, version 6 Build 10586 That being said, you are right, I missed a lot of information. Thanks for your reply and sorry for the delay in mine. Please help!!!!!!! I don't know what else to do, since all (most) suggested solutions and troubleshoots start at deactivating acceleration (which I cannot do, as stated before). This has been going on for days, and it is *extremely* frustrating since it freezes the browser and it renders the whole experience useless. I have not been able to deactivate hardware acceleration (as it is sometimes suggested) since -oh the irony- flash crashes at the help website (so I cannot right-click on the flash animation and change the settings). I've uninstalled and installed the plugin various times From what I've read Chrome has a built-in flash player, so nothing to uninstall/install there I've uninstalled and installed the browser various times It happens with Chrome and it happens with Firefox. The installer is also posted at the bottom of the Installation problems | Flash Player | Mac page, in the 'Still having problems' section. If you're unable to access this page, it's most likely an issue with your system/network. We've not received any reports of issues with this page. This is the main Flash Player download page. When you go to, do you see the following? I'm not sure if you're referring to not being able to access, or the System Preferences > Flash Player with this comment. When I went to the updates tase, it displayed Preferences Error. If neither of these 2 are removed, Flash Player didn't uninstall correctly - post back here.Launch Finder and navigate to /Library/Internet Plug-ins - Flash Player plugin should be removed.Go back to System Preferences - the Flash Player Settings Manager should be removed.Flash Player should be completely removed from the system./Library/Preferences/Macromedia/Flash\ Player.Follow on-screen prompts to uninstall Flash Player.Double-click the uninstaller to launch it. ![]() ![]()
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